Priority phone support
Call 955-807551 Monday to Friday from 09:00 to 19:00. We respond in less than 5 minutes during business hours.
Direct assistance without waiting
Call 955-807551 Monday to Friday from 09:00 to 19:00. We respond in less than 5 minutes during business hours.
Write to info@michanicalmedia.com and you will receive a response within a maximum of 4 business hours. Ideal for detailed incidents or attached documentation.
Chat with our support team directly from the site. Average response time: 2 minutes. Available from 08:00 to 20:00.
Check our frequently asked questions section to resolve common doubts about configuration, billing, and platform usage without needing direct contact.
For advanced plan customers: critical incidents resolved in less than 1 hour. Normal incidents in less than 8 business hours. 24/7 support.
Book a 30-minute session with our technical team to resolve complex issues or receive personalized advice on your project.
Leave us your contact details and the best time to return your call. We will advise you without obligation on your multimedia project.
We are available for technical inquiries, collaboration proposals, and support for multimedia projects. We respond within a maximum of 24 hours.
Monday to Friday from 09:00 to 18:00 (peninsular time). Outside these hours, you can write to us and we will respond at the start of the next business day.
Last updated: March 15, 2025
This document contains the definitions, exclusions, and general conditions that govern the interpretation of the content, services, and materials published on michanicalmedia.com. Its purpose is to avoid ambiguities and establish a clear framework for all parties.
"Digital content" means any text, graphic, animation, audio, or video produced or distributed by Michanical Media. "Platform" refers to the website and its subsystems. "User" is any natural or legal person who accesses or interacts with the platform.
These conditions apply to all sections of the site, unless expressly stated otherwise on a specific page. Consulting and development services are governed by specific contracts signed with each client.
Michanical Media is not responsible for damages arising from the misuse of the published information, nor for service interruptions due to scheduled maintenance, technical failures beyond its control, or force majeure events.
All visual elements, codes, texts, and designs present on the platform are the property of Michanical Media or are used under license. Reproduction, distribution, or modification without prior written authorization is prohibited.
These conditions may be updated at any time. Changes will take effect upon publication on this same page. It is recommended to periodically review this document to stay informed of possible modifications.